Autoappoints – Automated Appointment Booking Platform
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Patient Engagement
Effective patient engagement can improve outcomes and reduce costs. We offer a range of services tailored to healthcare clients. These include appointment handling, waiting list validation, digital letter displays and pre-visit questionnaires.
Our solution allows your customers to seamlessly manage their appointments, helping you:
Reduce DNAs
Improve efficiency
Streamline communication
Do you operate call centres?
We have a range of tools available to help improve efficiencies and increase collections
Patient Engagement
1. Appointment Handling
A verified SMS, RCS, or voice message is sent to your customer as a reminder. They are given the option to confirm, cancel or reschedule their upcoming appointment
2. Waiting list validation
Customers are guided through a short, branded micro journey where they can:
- Stay on waiting list
- Remove from waiting list
3. Digital letter displays
Save money on postage and move towards net zero with digital letter displays.
4. Omni-channel approach
Services can be run across communication channels ensuring patients are contacted in their preferred manner.
Features & Benefits
Seamless Integration
Works with your existing systems for a smooth rollout.
Reduce Postage Costs
Digital communication reduces postage costs and allows for live reporting of outcomes.
Accessible
Run campaigns across text and voice based systems to increase accessibility.
Better Resource Management
Align staffing resources with accurate, up-to-date appointment levels.
User Centered
Short user journeys that are easy to complete maximise patients reaching a desired end state.
When it's successful
Yakara Patient Engagement is ideal for:
- Outpatient Medical Appointments
- NHS Trusts GP Practices
- Dental Practices