Yakara’s Retail Messaging Solutions help major retailers enhance every stage of the customer journey. From boosting collections during the payment cycle to gathering valuable feedback and keeping shoppers informed in real-time, we support smarter, more responsive engagement that delivers results.
Retailers today face constant pressure to grow sales, enhance customer service, and remain competitive in a fast-paced digital landscape. As more customers shop online and via mobile, clear and timely communication has become essential for success.
At Yakara, we understand these evolving demands. That’s why our Retail Messaging Solutions empower you to engage customers more effectively and efficiently throughout their journey.
For example, you can send real-time updates, collect payments faster, and share offers that drive action. In addition, our tools simplify communication by ensuring every message is relevant, personalized, and delivered on time.
As a result, you’ll improve revenue collection, strengthen customer support, and increase satisfaction across every touchpoint. With Yakara, retailers don’t just keep up—they lead the way with smarter messaging.
Yakara has helped us to improve our arrears management and boost customer service across multiple retail brands. Our call centre advisors can now easily introduce callers to self-service options, whilst we have seen a 40% improvement in our automated collections cycle.
The Council’s collaboration with Yakara has delivered immediate results. The integrated text reminder and payment option offers customers greater convenience and has helped improve collection rates. The Yakara team took time to listen to our requirements and this played a huge part in delivering a successful customer engagement tool.
Yakara’s service reminds patients when their NHS appointments are due and enables them to confirm, change or cancel their slot. We have seen a reduction in missed appointments, helping to make our clinic more efficient and effective. Patient data security is paramount and we trust Yakara to process this with the necessary diligence and care.
