Making Customer Engagement Pay
Yakara works with large organisations, delivering customer engagement solutions that improve outcomes while reducing costs.
Connect and Collect
Yakara delivers trusted services that help you to engage with your customers. Branded, personalised micro journeys to complete a specific task, increasing engagement rates and maximising outcomes.
YakaraPay Links allow PCI verified secure payments to be taken while YakaraAction Links drive customers to complete a specific task, such as provide feedback or confirm an appointment.
Our omni-channel approach works with your existing systems to enhance processes, saving you money while increasing your capabilities and delivering a seamless customer experience.
Yakara – Your Customer Engagement Partner
What would you like to do?
Take secure payments
Use pay links delivered by SMS, RCS or QR code to quickly and securely make a payment; using credit / debit cards, Apple Pay, Google Pay or Open Banking.
Easy recurring payments
Schedule automatic repeating payment instalments such as subscriptions, credit repayments or monthly council tax. Use card or open banking as a flexible, cost-effective alternative to direct debit.
Improve agent efficiency
A simple web console giving your agents easy to use, real-time tools to send links as they converse with customers. Such as taking a payment or requesting a review.
Capture customer feedback
Send links that can quickly and easily capture customer input, feedback or preferences.
Manage future appointments
Reduce do not attends and maximise utilisation by allowing patients to quickly confirm, cancel or reschedule appointments in just a few clicks.
Control inbound calls
Increase efficiencies of call agent staff by driving inbound call rates with our automated interactive phone service.
Trusted by
A trusted service provider for over 20 years
We have seen a 40% improvement in our automated collections cycle.
The integrated text reminder and payment option offers customers greater convenience and has helped improve collection rates.
We have seen a reduction in missed appointments, helping to make our clinic more efficient and effective.
We support solutions for your industry
Financial
Services
Retail
Local
Government
Utilities and Telecommunications
Healthcare
Contact Centres
Reviews from users
Easy to set up recurring payment
Easy to set up recurring payment, timely reminder helps me avoid late payments
Receiving a txt msg and instructions…
Receiving a txt msg and instructions how to pay is a lot easier and simple in paying thanks
Fantastic
Fantastic, so easy to pay and keep up to date with payments.
Easy to pay and helpful reminders via…
Easy to pay and helpful reminders via text.
Payment…
Straight ward easy to follow payment instructions
Simple instructions for making a payment
Simple instructions for making a payment